Order and Delivery

Order and Delivery

Your order means a lot to us, which is why we are committed to delivering all our products quickly and reliably. Deliveries are usually made Monday to Friday.

Shipping costs

Many of our competitors charge a shipping fee. Almost all our shipping options are free for all orders to any destination in the Netherlands and Belgium.

Delivery & processing times

After placing your order, we will ship your products within 1 to 3 business days. This may take longer on larger products such as sofas or beds, this will be specifically stated in the product description. As Nancy HomeStore has many different partners, delivery times may vary. The delivery time can take between 1 and 8 working days, shipped with DPD, DHL, PostNL or Bpost. If the product is outside the standard delivery time, this will be indicated in the description.

Send updates and alerts

Communication is very important - we'll keep you informed through email notifications during the shipping process. When your order has been shipped, you will receive an email with the tracking number of your package. This number can be used to track the shipment with the delivery company specified in the email.