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Exchange and return

Exchange and Return

Not satisfied with your order? We think that is a great pity and we would like to hear what we can do to satisfy you

You can return the order for up to 30 days and we will ensure that the purchase amount is in your account within 1-3 working days after receipt of the return shipment.

Easy returns in 3 simple steps:

Step 1: Contact us at info@nancyhomestore.com to receive a return label.

Step 2: Send your order

Make sure you have the Track & amp; Trace code of the package. As a broadcaster you are responsible and we do not want any misunderstandings to arise.

Step 3: Let us know that it has been returned with the T&T as proof and receive the purchase amount in your account

When we have received the package, we will ensure that the purchase amount is back in your bank account within 1-3 working days.

Please note: do not buy shipping labels from a carrier yourself, these will not be reimbursed by us.

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